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Work Order Request

To place maintenance requests during normal business hours of 8:00 AM–4:00 PM, call the main office.

662-328-4236 Inspection Sheet & Maintenance Schedule

After Hours / Emergency

The after-hours phone number for emergencies is 662-328-4236.

Maintenance staff is allowed to respond during non-business hours only to true emergency situations. Work order charges may be applied in certain cases.

Emergency Maintenance

About Your Maintenance Needs

Our employees will be glad to assist you with any mechanical or equipment failures that occur. Please call the main office to report all work orders.

Emergency Work

Emergency maintenance work orders are only for repair needs which threaten life, health, or safety of a resident or could cause extreme damage to the property.

Emergency Maintenance Work is defined as heating, cooling, gas, water, and electrical lines.

Gas smell: Open the doors and windows, check to see if all burners are shut off, leave your apartment, go to a neighbor's, and call for help.
Water leaks or breaks: Cut off the water and begin to dry the floor to prevent water damage to walls and floors.
Electrical lines down: Do not go near loose wires and keep children away.
No power: Make sure the power is not out in the entire project area before you take action.
Air not cooling: Cut the air off to avoid further damage to the unit.

Maintenance Calls

Please report maintenance problems immediately. Do not wait until after 4:00 PM.

All repairs are to be made on the apartments by trained personnel from our staff. Residents must not make any type of repairs.

If you find a dripping faucet, clogged drain, or similar issue, please notify the maintenance office immediately and needed repairs will be made as quickly as possible.

Resident Damage Charges

You will be required to pay for any damages to your apartment caused by any member of your family or guests. Extra charges for damages by a willful act of negligence by the resident or any member of their family or guest will be assessed and are collectible in the same manner as rent.

Help prevent repair charges.

Residents are encouraged to take care of their apartment so it will not be necessary to pay for avoidable damages.

Report a Problem